How client documents and information are handled at Permit & Property Desk — plainly, and in practice.
How your documents reach us
Client documents arrive through this website’s own forms or by email to the desk. That is the whole route in — the forms on this site and the desk’s mailbox — and everything you send lands against your account with the team serving it.
Who can see your information
Access is limited to the team members serving your account. The people who work on your account can see what the work requires; nobody else on the desk has a reason to open it, and client information is never shared outside the engagement — not with other clients, and not with anyone outside the work you hired the desk to do.
Working in your voice, with your approval
Where the desk writes or sends in your name, it works from templates and rules you approve first, and sensitive items wait for your approval before they go out. Your account, your voice, your call.
Paperwork, tracking, and drafting only
On the permits side, the desk assembles filing paperwork, tracks expirations and inspection deadlines, and drafts responses for review. The desk itself never files or stamps, and it gives no legal advice — where the law requires a licensed professional to file, stamp, or appear, your licensed professional reviews and submits, with everything prepared for them. If you don’t have a licensed filer, a licensed partner can be arranged through the desk, and the partner is the filer of record.
On the property side, the desk runs operations and tracking — tenant inbox, maintenance follow-up, rent reminders, and deadline calendars — working from the property profiles and house rules you approve.
Questions about your information
Write to [email protected] and a person will answer — Monday–Friday, 9 AM–5 PM ET.
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Start my two weeks freeQuestions? Talk to a person: [email protected], Monday–Friday, 9 AM–5 PM ET. Run by real people — Abeed Brahamn, Founder, and the Permit & Property Desk team, headquartered in New York, NY.