Last updated: November 9, 2026
The short version
Permit & Property Desk is a subscription back office run by real people — Abeed Brahamn, its founder, and the Permit & Property Desk team, headquartered in New York, NY. This policy explains what information we collect, what we do with it, and what we never do with it.
- We collect only what we need to run your desk.
- We never sell your information — to anyone, for any reason.
- We never share your information outside your engagement, except with the agencies and services you ask us to deal with on your behalf.
- Questions or requests: write to [email protected], Monday–Friday, 9 AM–5 PM ET.
What you give us
Account details. When you create an account, we receive your name, your business name, your email, and — if you add it — your phone number and the plan you choose. Your password is kept only as a scrambled hash; we never see or store it in plain text.
Property and tenant details. Your properties and units, your permits and filings, your owners’ and managers’ contact details, and the tenant information you keep for rent and lease administration — names, units, rent amounts, and due dates.
Files and documents. Anything you send through this website’s forms or by email to the desk — documents, details, and notes for the work you’ve asked us to do — is kept against your account with the team serving it.
Payment details. Payments are processed by our payment provider over its secure pages. Your card number goes to the provider; it never touches or gets stored on our website.
How we use it
We use your information to run your desk: running your property profiles, watching your permit and lease deadlines, administering rent and tenant records, preparing your filing paperwork and owner reports, to answer you when you write, to bill your subscription or one-time services, and to keep the records every business has to keep. We do not use one client’s information for another client’s work, and one client’s work is never shown to another client.
When we share — and only then
We share information only where your work requires it:
- With a government agency, portal, or filing service when you have asked us to prepare or submit something on your behalf — and only the information that filing needs.
- With the payment provider that processes your subscription or one-time payments.
- If the law requires it — for example, a valid court order.
That is the whole list. Access inside the desk is limited to the team members serving your account.
Tenant information
Tenant details you keep with the desk are used only for your own rent and lease administration — your invoices, your rent roll, your reminders. Tenant information is never marketed to, never sold, and never used for any other owner’s work.
Filings and your licensed professionals
Where a filing needs information passed to an agency or to your licensed filer, we pass only what that filing requires, and only on your instruction. The desk never signs attestations and never stamps: owners and licensed professionals sign and stamp their own.
Your portal data lives on your device
In this early version of the client portal, the working data you keep in the portal tools — your properties, your tenants and rent charges, your invoices, and your calendars — is stored in your own browser, on your own device. It is not uploaded to us. That means two things: clearing your browser data removes it, so keep your own copies of anything critical; and you can delete it yourself at any time simply by clearing it.
Cookies and site basics
This website uses the basics: the storage your browser needs for your account to work on your device, and the standard logs any website keeps. Our forms are handled by a form-delivery service, which passes your message to us. We do not sell cookie data, and we do not build advertising profiles of our visitors.
Your choices
Write to [email protected] and a person will handle it: ask what we hold about you, correct anything that’s wrong, or ask us to delete your information. We will delete what we can; a few records — billing records, for example — have to be kept for tax and legal reasons, and we will tell you plainly what those are. Deleting your account information ends the records we keep for your desk.
Changes to this policy
If this policy changes, the new version goes on this page with a new date at the top. If a change affects how your information is handled in a real way, we will email members about it. Using the desk after a change means you accept the updated policy.
Our policies: Privacy Policy · Terms of Service · Refund & Cancellation · Service & Filing Disclaimer · Accessibility & Fair Service · Trust & Security